Items may be returned or exchanged within 30 days from delivery date, without a Return Merchandise Authorization (RMA). Shipping, handling and other costs are not refundable. You
will only pay for return shipping and insurance fees. Please note that to be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 30 days from delivered date. To expedite exchanging for different product, we recommend returning for refund and placing a new order.
If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately at 1(201)903 2296. Please retain all packing materials unless instructed otherwise by A2ZDiamond. Claims for damaged or missing items must be reported immediately. A2ZDiamond will not be responsible for lost or damaged returned shipments.